About Us

The company SAETA PARIS, SAS, with a capital of 16,000 euros, headquartered in PARIS (75008) at 25 rue de Ponthieu, registered with the Trade and Companies Register of PARIS under number 898 263 470, represented by Mrs. Soraya KETABI (hereinafter the "Company"). The Company sells the following products to its customers through its website: lingerie, clothing, and fashion accessories.

Preamble

The Company encourages users to carefully read these General Terms and Conditions of Sale and Use (hereinafter "GTC/U"). Placing an order implies acceptance of the GTC/U. The product specifications are provided on the website, and it is the customer's responsibility to consider them before making a purchase. The photographs or graphics presented on the website are not contractual. By placing an order online, the customer acknowledges having read and accepted the GTC/U by checking the designated box. The GTC/U govern the conditions under which the Company sells its products to professional and consumer clients through its website. They apply to all sales concluded by the Company and prevail over any conflicting document, including the client's general purchasing conditions. They are systematically communicated to the client upon request. In case of subsequent changes to the GTC/U, the client is bound by the version in force at the time of the order.

Definitions

"Client" refers to the professional or consumer who has placed an order for a product sold on the website.

"Order" refers to any order placed by the registered user on this website.

"General Terms and Conditions of Sale and Use" or "GTC/U" refers to these general terms of use and online sale.

"Consumer" refers to the individual buyer who does not act for professional purposes and/or outside of his professional activity.

"Products" refers to tangible items that can be appropriated and offered for sale on the website.

"Professional" refers to the buyer, whether a legal or natural person, acting within the scope of its professional activity.

"Website" refers to this website, namely www.saeta-paris.com.

"Company" refers to the company Saeta Paris, more fully described in Article I of these terms.

"User" refers to anyone using the website.

Registration

Registration on the website is open to all legal entities or individuals of legal age with full legal capacity. The use of the website is conditional upon user registration. Registration is free. To proceed with registration, the user must fill in all required fields; otherwise, registration cannot be completed. Users guarantee and declare under oath that all information provided on the website, especially during registration, is accurate and in compliance. They undertake to update their personal information from the dedicated page available in their account. Every registered user has an identifier and a password, which are strictly personal and confidential and should not be communicated to third parties. Each registered user is personally responsible for maintaining the confidentiality of their identifier and password. The Company will not be held liable for the identity theft of a user. If a user suspects fraud at any time, they must contact the Company as soon as possible so that the necessary measures can be taken to rectify the situation. Each user, whether a legal or natural person, can only have one account on the website. In case of non-compliance with the GTC/U, such as creating multiple accounts for one person or providing false information, the Company reserves the right to temporarily or permanently delete all accounts created by the infringing user. The deletion of the account results in the permanent loss of all benefits and services acquired on the website. However, any order placed and invoiced by the website before the account is deleted will be executed under normal conditions. In the event of an account deletion by the Company for non-compliance with the duties and obligations stated in the GTC/U, the infringing user is strictly prohibited from re-registering on the website directly, using another email address, or through an intermediary without the express authorization of the Company.

Orders

An order can only be placed when the user is registered on the website. The user, when logged into their account, can add products to their virtual shopping cart. They can then access the summary of their virtual shopping cart to confirm the products they want to order and place the order by pressing the "Order" button. The user must provide an address, a delivery method, and a valid payment method to finalize the order and effectively form the sales contract between them and the Company. The completion of the order implies the acceptance of the prices of the products sold, as well as the delivery terms and deadlines indicated on the website. Once the order is placed, the user will receive confirmation by email. This confirmation will summarize the order and provide relevant information regarding the delivery. Placing an order constitutes the conclusion of a distance sales contract between the Company and the client. The Company may offer the client discounts, reductions, and rebates based on the number of products ordered or the regularity of orders, as specified by the Company.

Products and Prices

The products covered by the GTC/U are those listed on the website and sold and shipped directly by the Company. The products are described on the corresponding page of the website, and all essential characteristics are mentioned. The sale is made within the limits of the Company's available stock. The Company cannot be held responsible for stock shortages or the inability to sell a product with no available stock. When a registered user wishes to purchase a product sold by the Company through the website, the price indicated on the product page corresponds to the price in euros, including all taxes (VAT), excluding shipping and customs fees, and takes into account applicable and effective discounts on the day of the order. The indicated price does not include delivery costs, which will be detailed in the summary before placing the order if applicable. If the total cost of the products cannot be calculated in advance, the Company will provide the client with a detailed quote explaining the price calculation formula. Under no circumstances can a user demand the application of discounts that are no longer in effect on the day of the order. For international orders, customs fees or other import charges are the responsibility of the buyer. SAETA Paris does not cover taxes related to the clearance of products.

Payment Conditions

Unless otherwise specified, all sales are paid in cash at the time of placing the order. Depending on the nature or amount of the order, the Company may require a deposit or full payment of the price when placing the order or upon receipt of the invoice. Payment can be made by bank transfer or credit card via a secure connection. In case of total or partial non-payment of the products on the agreed date on the invoice, the professional client must pay the Company a late penalty equal to the rate applied by the European Central Bank for its refinancing operation, plus 10 percentage points. The financing operation retained is the most recent one at the date of the order for service provision. In addition to late fees, any amount, including the deposit, not paid on its due date by the professional client will automatically result in the payment of a lump sum of 40 euros as compensation for collection costs. In case of total or partial non-payment of the products on the agreed date on the invoice, the consumer client must pay the Company a late penalty equal to the legal interest rate. No compensation can be made by the client between late penalties for the delivery of ordered products and sums owed by the client to the Company for any reason whatsoever. Failure to pay on time for one order may lead to the suspension of pending orders and deliveries. The Company reserves the right to request a photocopy of the client's identity card for any payment by bank transfer.

Delivery

Products ordered by the client will be delivered to the address specified by the client as the delivery address on the order form. The delivery time is indicated on the order confirmation page. It varies according to the delivery method chosen by the client. The delivery time indicated during the order is an average time, and the Company cannot be held responsible for any consequences due to a delay in delivery. In case of delayed shipment, an email will be sent to the client to inform them of a possible impact on the delivery time indicated. In accordance with legal provisions, in case of delay in delivery, the client has the option to cancel the order under the terms and conditions defined in Article L 138-2 of the Consumer Code. If the client receives the product after exercising their right to cancel, the client will proceed with the return under the terms set out in Article L 138-3 of the Consumer Code. The Company will then refund the product and the "outward" shipping costs under the conditions of Article L 138-3 of the Consumer Code. The Company undertakes to make its best efforts to deliver the products ordered by the client within the specified deadlines. However, these deadlines are given for information purposes only. If the products ordered have not been delivered within 30 days after the indicative delivery date, for any reason other than force majeure or the client's fault, the sale may be canceled at the client's written request under the terms and conditions set out in Articles L 138-2 and L 138-3 of the Consumer Code. The sums paid by the client will then be returned to them no later than fourteen days following the date of termination of the contract, excluding any compensation or withholding. The delivery will be made by a carrier to the address specified by the client. The client must check the condition of the packaging and the conformity of the product delivered and immediately report any damage or non-compliance to the carrier.

Transfer of Ownership and Risks

The transfer of ownership of the Company's products to the client will only take place after full payment of the price by the latter, regardless of the delivery date of said products. Regardless of the date of the transfer of ownership of the products, the transfer of the risks of loss and deterioration relating thereto will only be carried out when the client takes physical possession of the products. The products, therefore, travel at the Company's risk except when the client organizes the transport themselves, without the Company's involvement.

Right of Withdrawal

The consumer client has a withdrawal period of fourteen days from the date of receipt of the products to exercise their right of withdrawal from the Company, without having to justify their reasons or pay penalties. The professional client does not have the right of withdrawal. The consumer client can notify their decision to withdraw by sending the model withdrawal form attached to these GTC/U as an appendix or by any other declaration, unambiguous, expressing their desire to withdraw. The consumer client must return the product to the Company within fourteen days following the communication of their decision to withdraw. The professional client cannot exercise the right of withdrawal. In case of exercise of the right of withdrawal within the above-mentioned period, only the price of the purchased product(s) and the shipping costs will be reimbursed; the return costs remain the responsibility of the consumer client. The refund will be made by the same means of payment used by the client for the initial transaction within fourteen days following the date on which the Company is informed of the decision of the client to withdraw. The Company may defer the reimbursement until recovery of the product(s) or until the client has provided proof of shipment of the product(s), whichever is the earlier. The consumer client will return the product(s) to the Company at the following address: Saeta Paris, 25 rue de Ponthieu, 75008 Paris, France, without undue delay and, in any event, no later than fourteen days after the day on which they communicated their decision to withdraw. This deadline is met if the consumer client returns the product(s) before the expiration of the fourteen-day period.

Legal Warranty

The consumer client benefits from the legal guarantee of conformity and the guarantee against hidden defects. The professional client benefits from the legal guarantee of conformity and hidden defects, excluding any other warranty, including the warranty of fitness for a particular purpose. The legal guarantee of conformity applies independently of any commercial guarantee granted. The consumer client has a period of two years from the delivery of the product to act against the Company. They can choose between repairing or replacing the product, subject to the cost conditions provided for in Article L. 217-9 of the Consumer Code. They are exempted from providing proof of the existence of the lack of conformity of the product during the twenty-four months following the delivery of the product. The legal guarantee of conformity applies regardless of the commercial guarantee that may be granted. The consumer client may decide to implement the guarantee against hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code. In this case, they can choose between canceling the sale or reducing the sale price in accordance with Article 1644 of the Civil Code.

Liability

The Company cannot be held liable for the non-performance of the contract concluded in the event of stock shortage or unavailability of the product, force majeure, disruption, total or partial strike, especially in the postal services and means of transport and/or communication, flood, fire. The Company's liability cannot be incurred for any indirect damage, operating loss, loss of profit, damage or expenses, which may arise from the purchase of products. Hypertext links on the website can refer to other websites. The Company declines all responsibility in the event that the content of these websites contravenes legal and regulatory provisions in force. In any event, the Company cannot be held liable for any failure to perform the contract in case of force majeure, disruption, total or partial strike, especially in the postal services and means of transport and/or communication. The Company's liability cannot be incurred for any inconvenience or damage inherent in the use of the internet, including service disruption, external intrusion, or the presence of computer viruses. The Company's liability is limited to the amount of the order.

Data Protection

The information collected by the Company during any order from the client is necessary for the management of the transaction and for this purpose, may be communicated in whole or in part to the Company's providers involved in the execution of the order. The client is informed that this same personal data may also be collected by an organization in charge of analyzing orders and combating credit card fraud. In accordance with the French Data Protection Act of January 6, 1978, the client has the right to access, rectify, oppose, and delete personal data concerning them. To exercise this right, the client must send a letter to the Company at the following address: Saeta Paris, 25 rue de Ponthieu, 75008 Paris, France, indicating their name, address, and, if possible, their customer reference.