Seller FAQ

The comexposium group is one of the world’s leading B2B event organizers. You are probably familiar with our trade shows (Who’s next, Sial, Gourmet Selection, Sport Achat, etc...), an exceptional opportunity to meet and exchange with your customers. Despite this, the current situation is pushing the business sector to reinvent itself. Digitalization is becoming an essential growth accelerator. For that, we want to accompany you in this transition and facilitate your business exchanges, as we have always done.

Our mission is to help you develop and sustain your B2B business. Sell your products to your customers all year round via our digital platform; Discover new interested qualified buyers; Exchange easily and quickly with your contacts; Centralize the management of operations (orders, payments, deliveries, etc.) thanks to a simple and powerful tool; Simplify your selling activity with powerful business, marketing, and analytics tools.

We provide a single offer with a fee of €99 per month with no commitment and a 6% commission is charged on transactions.
A 2% administration fee for marketing, customer support, administration and billing is charged.

To trade on CXMP, you will need to fill in your legal information and complete the SDD (Sepa Direct Debit) mandate. Available from your space in the subscription tab.

All countries listed in the European Economic Area (EEA) and Switzerland can trade on CXMP:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

You are a brand outside the EEA and would like to trade abroad ?

Contact us at : [email protected]

- Payment by Credit Card, Visa, Mastercard (mandatory for all 1st orders)

The buyer pays his invoice by credit card. His payment is kept via our payment service provider and will be transferred to you when your order is sent.

- Payment by bank transfer

The buyer pays the invoice by bank transfer. Likewise, a payment order is issued to the seller following receipt of the transfer by our financial service provider. Once the order is sent, you will receive your bank transfer.

- Payment by transfer on due date(30 days)

The buyer pays his invoice by bank transfer to CXMP within 30 days. Likewise, a payment order is issued to the seller during the next ten days following receipt of the transfer by our financial service provider.

Your payment is secure ! We work with a trusted intermediary, Webhelp Payment Services, an expert in the banking sector.

If the order due is not paid, you can file a dispute to the buyer directly via the platform. Our dedicated team will take charge of the matter to ensure that you get paid as soon as possible.

1. The invoice for an order: issued when the order is delivered.

2. The invoice for your subscription: issued on the anniversary date of your subscription.

3. The invoice for your commission: issued on the 5/15/25 of each month.

I would like to have further information on my order

The notification tab (bell-shaped icon) informs you of what is happening on your account. When you receive an order, you are immediately notified on your space.

You can also find all the information about your orders in the orders tab and thus carry out future actions on your order.

If your product is a prototype, no problem !

Our platform allows you to trade over a long period. When creating your product, you must select the "Prototype" property. Once your order has been validated, you can modify the status in your personal space according to its progress. Once sent, you will receive your payment.

It is up to you to set up your delivery methods from the interface of your online store.

More services will be available soon.

Product availability allows you to make your products visible/invisible and available/unavailable at purchase depending on the customer who consults it over a given period of time.

To manage the availability of your products, click on the "availability" tab when creating your product and then fill in the fields according to the availability and visibility you wish to give to your product.